Refund policy

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. The return address and shipping costs will vary depending on the customer's region and the reason for the return, and will be handled on a case-by-case basis.

If you notice an issue on the products or anything else on the order, please email us at yourkanjiart.jp@gmail.com with the following information.